“Committed and Engaged: A Mixed Method Phenomenological Study of the Perceived Roles, Responsibilities, and Contributions of Professional Support Personnel in Higher Education”, RICE, vol. 6, no. 1, pp. 1–25, Apr. 2021, Accessed: Jun. 22, 2026. [Online]. Available: https://www.leraweb.net/ojs/index.php/RICE/article/view/29